Frequently Asked Questions

 

What is a Value Provider?

A Value Provider is XPO Express name for an owner operator.

How is expediting different than LTL or truckload hauling?

Expediting is same-day service with a specific delivery time. Shipments are usually "HOT," where a company is waiting for your delivery to continue production. Most runs are scheduled within a two-hour timeframe and you must be "ready to go" when you are called.

Where are you located?

Follow this link for detailed directions.

 

Click here for Driver FAQs.

 

Facebook Have Questions? Call us at (800) 800-5161 or Chat Live

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The training and customer skills you have impressed on your team are outstanding. Yesterday one of your team members sent me an email confirmation on a POD that our customer wanted before he arrived to work. On this same run, our new shipping clerk called to advise that this load was ready to ship and, during the conversation, set up another run. Your team called me because they thought this shipment may be duplicated, which was correct, and we were able to correct this mistake before it ever happened.

Operations Manager
Chemical Manufacturer  


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