XPO Express Is Proud to Be an ISO-9001:2008 Registered Company

Scope of Registration

Expedited Trucking

Certificate Number: 67731-IS4
Certificate Issue Date: 03/19/2013
Company Initial Date: 12/08/1999
Registration Date: 03/07/2013
Expiration Date: 03/06/2016

Carrier Quality Improvement Process

XPO Express has a quality management system that has been independently assessed and certified as conforming to ISO 9001. The ISO standards represent an international consensus on good management practices with the aim of ensuring that our organization can time and time again deliver the product or services that meet our client's quality requirements. These standards give our organization guidelines on what constitutes a quality management system, and models against which our system can be audited to give our organization and our clients assurance that we are operating effectively.XPO Express invites its clients to audit our quality system in order to give them confidence that we are capable of delivering service that will meet their needs. An independent quality system certification body to obtain an ISO 9001 certificate of conformity also audits XPO Express quality system.

 

Facebook Have Questions? Call us at (800) 800-5161 or Chat Live

Get A Quote
15pxrightcolumnspacer
Client Quote Banner
15pxrightcolumnspacer

My shipping clerk inadvertently inputted the wrong address on the bill of lading and instead of the shipment heading to Virginia it was on the road to St. Louis. By the time we realized our error, the driver had been on the road for 6 hours in the wrong direction! He was a single driver and did not have the hours to get to the correct location. You quickly came up with correct course of action to cross dock the shipment at your sister company’s location and put it on a truck with a team that could go straight through to Roanoke. It is a pleasure to do business with XPO Express; your people are cool under fire and are able to come up with workable solutions very quickly. Agile is not usually how I would describe a motor carrier but in this circumstance it is appropriate.

 

Traffic Manager
Manufacturing Company 


ad